Frequently asked questions

What exactly does SprintUp Marketing do?

We create ready-to-use monthly marketing content for your business — including social media posts, Google Business updates, promotional emails, and performance reports.
Everything is designed to match your brand and delivered in a simple, organized format so you can post or send it right away.

How does the process work each month?

It’s super easy!
Once you choose a package, we collect some basic info about your business (logo, colors, style, and goals).
Then every month we design your new content, write the captions, and send you everything via Google Drive or email.
You simply download, post, or schedule — and you’re done.

Can I request changes or specific ideas?

Yes, of course!
We encourage you to share ideas, events, promotions, or photos that you’d like to include.
We’ll adapt your monthly content to match your requests or special campaigns.

How is SprintUp Marketing different from other agencies?

We focus on simplicity, quality, and personal attention.
Most agencies use complicated systems or charge high fees.
We deliver creative, ready-to-use marketing — fast, affordable, and customized for your business.
No confusion, no hidden costs — just real results.

Do you also build websites?

Yes!
We design and create professional websites that are fast, modern, and easy to use.
They’re perfect for small businesses that want an online space that looks great and converts visitors into customers.

How do I receive my content?

We send everything in a shared Google Drive folder and a summary email.
Inside, you’ll find all the photos, post captions, and materials organized by month — so you always know what’s ready to publish.

What are Google Business updates and why are they important?

Google Business updates are short posts that appear on your Google profile (the one people see when they search your business).
They help your company stay active, improve visibility, and attract more local customers.
We create and write these updates for you — all you need to do is upload them to your Google profile.

What if I want to upgrade or cancel my plan?

No problem.
You can upgrade, downgrade, or pause your plan anytime — just let us know before your next billing cycle.
We believe in flexible, stress-free collaboration.

Do you offer customer support?

Absolutely.
All our clients receive responsive support via email, and our Advanced clients get priority assistance for faster help and custom requests.

How do I pay for my package?

You can pay monthly by invoice (credit card, or e-transfer).
For long-term clients, we also offer flexible subscriptions or custom plans